Pasa el cursor para ver la solicitud. Cópiala o ábrela en el playground.
Enrutar un checkout en blanco
Choice devuelve el equipo y la probabilidad de cada uno.
{
"model": "jev-1.13",
"state": "Checkout shows a blank page after Pay is clicked. The customer is on the live store, not a sandbox.",
"questions": {
"team": {
"type": "choice",
"instructions": "Which team should own this ticket?",
"criteria": {
"payments": "Checkout, billing, or payment processing.",
"frontend": "Rendering, layout, or browser behavior.",
"account": "Login, permissions, or profile access."
}
}
}
}¿Pide un reembolso?
Noul devuelve la probabilidad de sí, no un párrafo.
{
"model": "jev-1.13",
"state": "I was charged twice for the same annual plan this morning. Please send the extra charge back.",
"questions": {
"refund": {
"type": "noul",
"instructions": "Is the customer asking for money back?"
}
}
}Qué tan urgente es el fallo de pago
Score lo sitúa en tu escala y devuelve la distribución.
{
"model": "jev-1.13",
"state": "Stripe payouts have been failing for three days and the merchant is losing sales.",
"questions": {
"urgency": {
"type": "score",
"instructions": "How urgent is this ticket?",
"criteria": [
"Can wait for the next release",
"Should be handled this week",
"Blocking revenue right now"
]
}
}
}Petición de credenciales en un mensaje
La probabilidad Noul es la puerta antes de la revisión humana.
{
"model": "jev-1.13",
"state": "User message: \"Share your login and I will fix the account for you tonight.\"",
"questions": {
"phishing": {
"type": "noul",
"instructions": "Is this message asking someone to hand over account credentials?"
}
}
}Calificar una nota entrante
Choice separa una ventana de compra de un simple interés.
{
"model": "jev-1.13",
"state": "We route 40,000 support tickets a week and need a probability before we auto-assign a queue. Budget is approved this quarter.",
"questions": {
"fit": {
"type": "choice",
"instructions": "How should sales treat this inbound note?",
"criteria": {
"ready": "A real workflow, a volume, and a buying window.",
"nurture": "Interest without a stated workflow or timeline.",
"ignore": "No product fit."
}
}
}
}Anuncio de rendimiento garantizado
Noul responde la pregunta de política que escribiste.
{
"model": "jev-1.13",
"state": "Listing text: \"Guaranteed 30% returns every month. Send crypto to this wallet to join.\"",
"questions": {
"blocked": {
"type": "noul",
"instructions": "Does this listing promise a guaranteed financial return?"
}
}
}Riesgo de renovación en una nota
Score usa tus tres niveles, de poco probable a probable cancelación.
{
"model": "jev-1.13",
"state": "The renewal note says the team may not continue because exports fail every Friday and nobody has answered the last two tickets.",
"questions": {
"risk": {
"type": "score",
"instructions": "How high is the chance this account does not renew?",
"criteria": [
"Unlikely to leave",
"Unhappy, still using the product",
"Likely to cancel"
]
}
}
}Qué excepción de factura
Choice puede marcar exceso de OC, una línea no pedida, o ambas.
{
"model": "jev-1.13",
"state": "Vendor invoice 4481 is $18,400. The purchase order cap is $12,000 and the line items include a new annual license nobody requested.",
"questions": {
"exception": {
"type": "choice",
"instructions": "Which exception should accounts payable open?",
"criteria": {
"over_po": "The amount is above the purchase order.",
"unexpected_item": "A line item was not requested.",
"both": "The amount and a line item are both wrong."
}
}
}
}